Facetime Group Call Not Working. You are trying to use this new group feature on Facetime. The ability to group video chat is a feature of iOS 12.1, which was made available for Apple devices on October 30. The upgraded FaceTime also includes face and lens filters, stickers, and Animoji. I see that you're unable to use Group FaceTime on your 2011 iMac on macOS High Sierra, and I'm glad to help with this. Use FaceTime on your Mac- In order to use Group FaceTime, you iMac needs to be on macOS Mojave. But macOS Mojave isn't compatible with your 2011 iMac: How to upgrade to macOS Mojave. In the meantime, check out below possible methods to fix “FaceTime Not Working” issue on your iPhone. Quite a lot of users have reported FaceTime issues (both over Wi-Fi as well as over 3G/4G). Some are pretty basic – where it’s just a problem with the accounts or passwords – while some go beyond that.

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At the Apple Worldwide Developers Conference in June, the tech giant touted Group FaceTime as a new functionality that would be available across all Apple devices. Fast forward several months later and Apple seems to have hit a bump in the road. Apple will not be releasing Group FaceTime as part of the iOS 12 and macOS Mojave update coming in September. This begs the question, 'When will Apple's Group FaceTime feature be released?' You'll have to wait.

Apple's Group FaceTime was slated to make its debut in September, but it's been put on hold for a while longer, according to 9to5mac, which shared release notes for the new iOS 12 which announced the delay. Apple's Group FaceTime feature for iPhone, iPad, and Mac was supposed to be included in the release of iOS 12, a new software update for iPhones and iPads, as well as macOS Mojave, a software update for MacBooks, in September. With August nearly halfway over, it seems Apple is not ready to unleash the new FaceTime feature just yet.

The functionality allows users to chat with up to 32 people at once and should be released sometime this fall, according to 9to5mac. Developer and 9to5mac contributor Guilherme Rambo sent out a tweet on Monday, Aug. 13 indicating that Apple's Group FaceTime feature was taken out of the iOS 12 release.

'Group FaceTime has been removed from the initial release of iOS 12 and will ship in a future software update later this fall,' Apple said in its latest developer release of iOS 12 software, shared in a tweet by Rambo.

An exact release date for Apple's Group FaceTime not been given. Hopefully, Group FaceTime will actually be available sometime this fall and that's not some arbitrary timeframe. Honestly, the idea of a 32-person FaceTime call sounds overwhelming, but that doesn't mean I don't want to at least try it. If you can't wait to try it out, download Snapchat. The social media app will let you Group Video Chat with up to 16 other Snapchatters. That's not nearly as many as 32 people, but at least its half.

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The delay of Apple's Group FaceTime echoes that of Apple's AirPlay hang up. The wireless streaming technology was originally slated to be included in the launch of iOS 11 in 2017, according to CNBC. AirPlay 2 didn't launch until June, nearly a year after it was expected to be released.

Apple isn't letting this hiccup hold them back. According to CNET, Apple plans to release a new model of the iPhone sometime in early September, and most likely on a Tuesday or Wednesday. Apple is also reportedly working on an upgrade to AirPods. According to Bloomberg, the wireless Bluetooth headphones will be water resistant in the rain and feature noise-canceling technology.

For now, stay tuned to see when Apple may be releasing the Group FaceTime feature. It would be really great if it happened before the holiday season. That way, I could knock out my Thanksgiving morning phone calls to all of my family members in one fell swoop.

Users who have contacted Apple support have been told to update their Apple device to take the leap to the latest version of iOS. We will update this page as soon as we have a detailed report on this issue. In the meantime, check out below possible methods to fix “FaceTime Not Working” issue on your iPhone.

Quite a lot of users have reported FaceTime issues (both over Wi-Fi as well as over 3G/4G).

Some are pretty basic – where it’s just a problem with the accounts or passwords – while some go beyond that. Issues with Wi-fi, with Apple’s servers, with router configurations, etc. can all be a problem. As of this writing, Apple servers seem to be fine and there is no indication of any issues at that end.

We take a look at possible solutions, troubleshooting and bug fixes that will help you overcome problems of FaceTime not connecting on your device.

Content At a Glance:

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Device Compatibility

When Apple announced FaceTime over Cellular Data, there was a catch: the option was available only for selected devices. Make sure your device is eligible for FaceTime feature.

Data Plan Compatibility

Although Verizon and Sprint have absolutely no qualms about letting you do FaceTime over 3G/4G networks, AT&T is being somewhat crazy. Only new users with the Shared Data plans are eligible to use FaceTime over 3G on AT&T’s network.

If you are an existing customer of AT&T but are not on the Shared Data plans, you will need to check out with your service provider if your data plan lets you use FaceTime over Cellular data.

Toggle Airplane Mode

At times, there are possibilities of some issues with a network connection. Trying toggling ON Airplane Mode from the Settings app, and turn it back OFF after few seconds. Doing this will refresh your network, whether it is Wi-Fi or Cellular Data.

or

Wi-Fi Issues

Wi-Fi issues can be woeful and can cause a lot of FaceTime issues. Inconsistent/unstable Wi-Fi network, incorrect router settings that prevents your iPhone from connecting to the Wi-Fi can lead to call failures in FaceTime.

To fix Wi-Fi issues, here’s what you can try.

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Re-activating FaceTime

Signing out of FaceTime and logging in again can also help you fix FaceTime problems that are probably caused due to account authentication. To do this:

  • Open Settings → FaceTime.
  • Turn off the switch

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  • Re-enable/turn on the switch after a few minutes. You should see the ‘waiting for activation…’ sign

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  • After FaceTime is activated, you should see the Apple ID field. Tap on it and then tap on Sign out.
  • Now, re-login by tapping on Use your Apple ID for FaceTime.

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Resetting all settings

According to one of the users on Apple Forums, resetting all settings has solved the issue of FaceTime not working. There were many other comments vouching for this fix. In order to reset all settings, go to Settings → General → Reset → Reset All Settings.

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Hopefully, this should fix the FaceTime not connecting issue. Share your feedback with us in the comment.